AI that knows your business
Grounded answers from approved company knowledge, with confidence-based human handoff.
WhatsApp customer service, thoughtfully automated
Answer faster. Hand off gracefully. Grow every conversation.
RIMAYS Chatbot connects your official WhatsApp Business account to secure AI assistance, your company knowledge and a shared human inbox.
Built for real operations
Automation your team can trust
One team inbox
Take over instantly, assign conversations, add notes and return chats to AI when ready.
Managed knowledge
Upload business documents and connect websites while RIMAYS AI handles extraction and retrieval.
Official and secure
Built on Meta’s official WhatsApp Cloud API with tenant isolation and encrypted credentials.
Business-aware automation
Operating hours, escalation keywords, reply limits and safe fallbacks without a brittle workflow builder.
Bilingual by design
Serve customers naturally in Bahasa Malaysia, English and the languages your business supports.